Gong MCP Server
Connect to the Gong MCP server to search calls, pull transcripts, review scorecards and trackers, and run Gong Engage flows using AI agents on Gumloop, Claude, or Cursor.
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Installation
Set up the Gong MCP server in Gumloop
Do this once to provision your hosted server URL.
Create a Gumloop account
To use this MCP, you need a Gumloop account. If you don't have one yet, sign up and start a 14-day free trial.
Add and authorize the Gong server
In Gumloop, open Connectors and add Gong. You'll be sent to Gong's sign-in screen to grant access. The credential is stored securely in Gumloop.
Then use it in your client
Use in GumloopUse Gong in an agent
Once Gong is set up, just open any Gumloop agent, add Gong as a connector, and start chatting with the agent.
Tools (23)
List Calls
List calls that took place during a specified date range
Get Call
Retrieve data for a specific call by ID
Add Call
Add a new call to Gong. When using this endpoint, either provide a downloadMediaUrl
Get Call Transcript
Retrieve transcript for a specific call
Get Detailed Calls
List detailed call data with various filters including content and interaction metrics
List Users
List all of the company's users
Get User
Retrieve data for a specific user by ID
Get Answered Scorecards
Retrieve all the answers for the scorecards that were reviewed during a specified date range
Get Interaction Stats
Returns interaction stats for users based on calls that have Whisper turned on
Get Scorecards
Retrieve all the scorecards within the Gong system
Get Trackers
Retrieve details of all keyword trackers in the system or in a given workspace
List Workspaces
Returns a list of all workspaces including their details
What is Gong MCP?
The Gong MCP server gives AI agents access to your revenue intelligence data in Gong. That means agents can search and list calls, pull call details and full transcripts, review scorecards and tracker matches, read interaction stats, browse the call library, manage Gong Engage flows, and audit users and workspaces. It works across your Gong data, so an AI agent can analyze your sales conversations and act on them without anyone replaying a recording.
If you spend time reviewing sales calls one by one, copying notes into your CRM, or pulling coaching data together by hand, an AI agent can take over a lot of that work for you. Describe what you need, and your AI agent will pull the calls and surface the insights.
MCP stands for Model Context Protocol. It’s an open standard that gives AI agents a way to connect to external tools and services. Instead of registering an OAuth app, writing code against the Gong API, and managing tokens, you connect your Gong account once. After that, you analyze your calls just by asking your AI agent in plain language.
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What you can do with Gong MCP on Gumloop
Search and list calls
List calls over a date range and pull detailed call data with content and interaction metrics, filtered to the conversations you care about. A fast way to point an agent at the right calls.
Pull call details and transcripts
Retrieve a specific call’s data and its full transcript, so an AI agent can summarize the conversation, extract action items, or analyze how it went.
Review scorecards and coaching
Pull all scorecards in the system and the answered scorecards reviewed over a date range, with their questions, scores, and comments. Useful for rolling up coaching trends across reps.
Track keywords and interaction stats
Retrieve keyword trackers (competitor mentions, objections, pricing talk) and interaction stats for users, so agents can spot trends at scale, across many calls.
Browse the call library
List library folders and pull their contents to find curated calls and snippets your team has saved.
Run Gong Engage flows
List Engage flows and flow folders, see which flows prospects are assigned to, and assign or unassign prospects from flows to drive your outreach sequences.
Manage call access
See which users have access to specific calls, and grant or revoke individual access. Handy for keeping sensitive conversations on a need-to-know basis.
Add calls and audit your org
Add a new call to Gong from a media URL, look up users, list all company users and workspaces, and validate a user’s meeting integration.
How to connect the Gumloop Gong MCP Server
- 1
Create a Gumloop account
Sign up at gumloop.com. Every new account starts with a 14-day free trial.
- 2
Add the Gong MCP server
Copy your MCP server URL from Gumloop and add it to your preferred client (Claude, Cursor, or Gumloop workflows). You'll authorize on first use.
- 3
Start using Gong in your AI workflows
That's it. Your AI agent can now search calls, pull transcripts, review scorecards, and run Engage flows across your Gong account. Use it inside a Gumloop automation, in Claude Desktop, or in Cursor.
Gong MCP use cases
Automated call summaries and follow-ups
After a call, an AI agent can pull the transcript, write a concise summary with action items, and post it to Slack or draft a follow-up email. Reps and managers get the recap without rewatching the recording.
Deal-risk and competitive intelligence
An agent can scan trackers and interaction stats across recent calls for competitor mentions, pricing objections, or low engagement, then flag the deals that need attention. The agent flags risk signals from what’s said on calls, so nothing waits on a manual review.
Coaching insights for enablement
Pull scorecards and interaction stats across a team, then have an AI agent spot trends and outliers, like reps who dominate the talk track or skip discovery. Enablement gets data-backed coaching themes instead of anecdotes.
Sales engagement with Gong Engage
Based on call signals, an agent can assign prospects to the right Engage flow (or pull them out when a deal moves), keeping outreach sequences aligned with what’s actually happening on calls.
Cross-platform RevOps workflows
Combine Gong with Salesforce, Slack, and Google Sheets in a single AI agent: pull call insights from Gong, log a summary to the CRM through the Salesforce MCP, and share highlights in Slack, all without manual handoffs.
Why use Gumloop for Gong MCP
No API key, no token management
Building your own Gong MCP server means registering an OAuth app, handling the Gong API’s token exchange and refresh, and writing code to parse responses. Instead, Gumloop handles the Gong OAuth flow for you: click Connect, authorize once, and your token refreshes automatically. No access key or secret, and no code against the Gong API.
Works with multiple MCP clients
Use the Gong MCP server endpoint in Claude Desktop, Cursor, or directly inside Gumloop. Same server URL, works with any MCP client.
Chain Gong with 100+ other integrations
Combine Gong with Salesforce, Slack, Google Sheets, and other MCP tools in a single AI agent. Pull call insights, analyze them with an LLM, and write the results wherever your team works.
Enterprise-grade and scalable
Built for teams, with role-based permissions and dedicated support for Pro users. The Gong MCP respects your existing Gong permissions, so an agent only reaches what your credentials can.
Pricing with a free trial
You can test the Gong MCP integration during Gumloop’s 14-day free trial before committing. Paid plans start at $37/month.
Frequently asked questions
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