Interact with Gong for managing call recordings, transcripts, analytics, and user data

Gong guMCP Server

List calls that took place during a specified date range

Date and time (in ISO-8601 format) from which to list recorded calls. Returns calls that started on or after the specified date and time.

Maximum number of records to return. If provided, the API will automatically paginate through results until this limit is reached.

Date and time (in ISO-8601 format) until which to list recorded calls. Returns calls that started up to but excluding specified date and time.

Optional Workspace identifier, if supplied the API will return only the calls belonging to this workspace.

list_calls

JSON formatted data containing call records with details such as ID, title, duration, and participants

Gong's unique numeric identifier for the call (up to 20 digits).

get_call

JSON formatted data containing detailed information about a specific call

Add a new call to Gong. When using this endpoint, either provide a downloadMediaUrl

The actual date and time when the call started in the ISO-8601 format.

A call's unique identifier in the PBX or the recording system. Used to prevent repeated uploads.

Whether the call is inbound, outbound, or a conference call.

The URL from which Gong can download the media file.

A list of the call's participants. A party must be provided for the primaryUser.

The Gong internal user ID of the team member who hosted the call.

The purpose of the call. This optional field is a free text of up to 255 characters.

The title of the call. This title is available in the Gong system for indexing and search.

add_call

JSON formatted response containing the status of call creation and the assigned call ID

Gong's unique numeric identifier for the call.

get_call_transcript

JSON formatted transcript data containing utterances, speakers, and timestamps

List detailed call data with various filters including content and interaction metrics

List of call IDs to retrieve. (Legacy parameter - use filter.callIds instead)

If 'Basic', add links to external systems (context objects) such as CRM, Telephony System, Case Management. If 'Extended' include also data (context fields) for these links. Default value 'None'

Timing for the context data. The field is optional and can contain either 'Now' or 'TimeOfCall' or both. The default value is ['Now']. Can be provided only when the context field is set to 'Extended'

When paging is needed, provide the value supplied by the previous API call to bring the following page of records.

List of calls Ids to be filtered. If not supplied, returns all calls between fromDateTime and toDateTime.

Date and time (in ISO-8601 format) from which to list recorded calls. Returns calls that started on or after the specified date and time. If not provided, list starts with earliest call. The date applies to call start time.

An optional list of user identifiers, if supplied the API will return only the calls hosted by the specified users. The identifiers in this field match the primaryUserId field of the calls.

Date and time (in ISO-8601 format) until which to list recorded calls. Returns calls that started up to but excluding specified date and time. If not provided, list ends with most recent call. The date applies to call start time.

Date and time (in ISO-8601 format) from which to list recorded calls. (Legacy parameter - use filter.fromDateTime instead)

Whether to include call content like trackers and topics. (Legacy parameter - use contentSelector instead)

Whether to include media URLs for the calls. (Legacy parameter - use contentSelector instead)

Maximum number of records to return. If provided, the API will automatically paginate through results until this limit is reached. Preferred over cursor for ease of use.

Date and time (in ISO-8601 format) until which to list recorded calls. (Legacy parameter - use filter.toDateTime instead)

get_detailed_calls

JSON formatted detailed call data including metadata, content trackers, topics, and interaction statistics

Avatars are synthetic users representing Gong employees when they access your instance. If not provided, avatars will not be included.

list_users

JSON formatted data containing user records with details such as ID, name, email, and status

Gong's unique numeric identifier for the user (up to 20 digits).

get_user

JSON formatted data containing detailed information about a specific user

Retrieve all the answers for the scorecards that were reviewed during a specified date range

The date from when to list calls (inclusive). Accepts ISO-8601 format (e.g., '2023-04-10T00:00:00Z').

The date until when to list calls (exclusive). Accepts ISO-8601 format (e.g., '2023-04-11T00:00:00Z').

The review date from when to list calls (inclusive). Accepts ISO-8601 format (e.g., '2023-04-10T00:00:00Z').

Select whether to return scorecards that have been reviewed manually, automatically, or both. Default: MANUAL

The review date until when to list calls (exclusive). Accepts ISO-8601 format (e.g., '2023-04-11T00:00:00Z').

List of user IDs of the team members being reviewed.

get_answered_scorecards

JSON formatted data containing scorecard reviews with answers and scores

Returns interaction stats for users based on calls that have Whisper turned on

Filter by user creation date (lower limit) in ISO-8601 format (e.g., '2023-04-10T12:30:00Z').

Filter by user creation date (upper limit) in ISO-8601 format (e.g., '2023-04-11T12:30:00Z').

The date from which to list user activity (inclusive). Accepts ISO-8601 format (e.g., '2023-04-10T00:00:00Z').

The date until which to list user activity (exclusive). Accepts ISO-8601 format (e.g., '2023-04-11T00:00:00Z').

Set of specific user IDs to retrieve activity for.

get_interaction_stats

JSON formatted interaction statistics for users over the specified date range

Retrieve all the scorecards within the Gong system

get_scorecards

JSON formatted data containing scorecard definitions with their questions and scoring criteria

Retrieve details of all keyword trackers in the system or in a given workspace

The ID of the workspace the keyword trackers are in. When empty, all trackers in all workspaces are returned.

get_trackers

JSON formatted data containing tracker definitions with their names, keywords, and settings

Returns a list of all workspaces including their details

list_workspaces

JSON formatted data containing workspace details with IDs, names, and settings

list_library_folders

JSON formatted data containing library folder details with IDs, names, and parent folders

ID of the library folder to get content for

get_folder_content

JSON formatted data containing the content of a library folder including calls and subfolders

Validate Gong meeting integration for users

validate_meeting_integration

JSON formatted validation status for each email address

Give individual users access to specific calls

List of calls and users to be given access

give_users_access_to_calls

Retrieve users that have specific individual access to calls

get_users_with_access_to_calls

Response containing access information for calls

Remove specific individual users access from calls

List of calls and users to be removed from access

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