AI customer support agent for discount verification + eligibility

This AI customer support agent automates discount eligibility verification for your business. An automated customer support solution, this agent handles discount inquiries and instantly verifies customer eligibility. Reduce support ticket volume and improve customer satisfaction with this scalable customer service chatbot.

How this agent works

Given a Notion doc outlining discount eligibility requirements, this agent can determine whether or not a customer qualifies for a discount, based on the predefined discount eligibility criteria, as well as their account profile and associated Zendesk tickets.

Depending on your organization's discount policies, you can use this agent to check eligibility for:

• ✅ Student discount

• ✅ Military/veteran discount

• ✅ Healthcare worker discount

• ✅ Senior citizen discount

• ✅ Employee/corporate discount

• ✅ Loyalty program tier verification

Who is this agent for?

Customer support professionals looking to scale the process of assessing discount eligibility for users.

How to customize this agent

• Input your own discount eligibility documentation: In the AI instructions, make sure to change the provided dummy link to a link to your page with discount instructions.

• Change Notion to Google Docs, Confluence, or another service: If your company stores its discount eligibility guidelines on another service, disconnect Notion and replace it with your preferred tool.