Automated email triage

Overview

This flow looks at every email that comes and an agent can automatically assign the right label. It works with your own labelling system.

How It Works

1. Connects to the Gmail node to fetch incoming emails in real-time.

2. The Agent will analyze the email and assign the right label(s). Make sure to update its instructions with your labelling system (you can use the agent to look at your labels and suggest updates to the instructions)

Use Cases

• Customer support teams managing high volumes of Gmail inquiries seeking automated prioritization.

• Sales professionals organizing outreach emails for improved follow-up efficiency.

• Administrative staff streamlining internal email workflows to reduce inbox clutter.

Setup Requirements

• Authenticate in Gmail

• Update Agent instructions