Making the Assistant intelligent with routes

So far, the assistant answers every single message—even casual chatter like “good morning.” In this lesson, you’ll add routing so the assistant only responds when it makes sense. In doing so, you'll give agentic capabilities to your assistant.

Here’s what you’ll set up:

• Router node: Drop in a Router node to let AI decide what type of message just came in.
• Define routes in plain language: For example, one route could be “Sales policy question” and another just “Other.”
• Evaluate each message: The Router node will check the Slack message and decide which route to follow.
• Connect the right actions: If it’s about sales policy, the assistant will pull in your docs and answer. If it’s not, the bot can stay quiet (or log the message for debugging).

By the end of this lesson, your Slack assistant will act smarter—it won’t clutter your channels with replies to irrelevant messages. Instead, it will respond only when it has something useful to say. In the next lesson, you’ll take routing further by combining it with data extraction so your assistant can actually run workflows and update tools.