Social media monitoring

What You’ll Build

Social media moves fast — but most of it doesn’t need your team’s attention. With Gumloop, you can use AI to cut through the noise, identify & track what matters, and make sure your team never misses an important post—whether that’s user feedback, an unhappy customer or a user trying to get help.

‍

In this course, we’ll create a workflow that:

1. Monitors social media posts from platforms like Reddit, X (Twitter), Bluesky, Slack, or Discourse.
2. Analyzes each post with AI, filtering for relevant content based on your criteria.
3. Stores posts in a database for future reporting and insights.
4. Surfaces only the most important posts for your team to act on.
5. Create reports on community sentiment and trends in your community automatically.

Why build this workflow?

Manually reviewing every social media post is impossible at scale — but AI is built for this kind of work. With Gumloop, you can:

• Instantly identify positive posts to amplify on your own social channels.
• Categorize posts (e.g., product feedback, support requests, community questions).
• Provide faster, more proactive support.
• Track key community metrics and trends over time.

Supported platforms

Gumloop works with popular platforms like:

• X (Formerly Twitter)
• Reddit
• Discourse
• Bluesky
• Slack

Workflow outputs

By implementing this workflow, you can:

• Get real-time notifications (via Slack, email, etc.) for urgent messages.
• Maintain a database (Google Sheets, Airtable, etc.) with key metrics like sentiment and categorization.
• Generate automated reports to gain deeper insights into your community.

Let’s get started by connecting your social media to Gumloop. 

‍